Privacy Policy

This Privacy Policy describes how Flora Acre collects, uses, and shares information when you visit floraacre.com, place an order, contact support, or otherwise use our services.

Flora Acre is operated by UBITY TATURN SOLUTION INC. Privacy questions may be sent to support@floraacre.com.

Information we collect

We may collect information you provide directly, including your name, email address, shipping address, billing address, phone number, order details, customer account information, support messages, and return requests.

We may also collect device, browser, cookie, analytics, and usage information depending on the tools enabled on the site.

How we use information

  • To process, fulfill, and deliver orders.
  • To provide customer support.
  • To manage shipping, returns, refunds, and account requests.
  • To prevent fraud, misuse, unauthorized activity, and security risks.
  • To improve our website, products, and customer experience.
  • To send service messages and, where permitted, marketing messages with required unsubscribe options.

Sharing information

We may share information with service providers that help operate the store, including Shopify, payment processors, shipping providers, email providers, analytics tools, fraud-prevention tools, customer-support tools, and other business service providers.

Cookies and similar technologies

Flora Acre may use cookies and similar technologies for site operation, analytics, personalization, advertising, and security. Browser settings may allow you to limit or block some cookies, but certain store functions may not work correctly without them.

Payments

Payment information is processed by the payment providers available at checkout. Flora Acre does not store full payment card numbers on its own servers.

Your choices and requests

You may contact Flora Acre Support for privacy questions or data requests. Depending on your location, you may have rights to access, correct, delete, or limit certain uses of your personal information.

Third-party links and services

Our site may include links or integrations from third-party services, including social platforms and payment or shipping services. Their privacy practices are governed by their own policies.

Contact

Privacy questions may be sent to support@floraacre.com.